Heated Mouse - FAQ

The Heated Mouse Frequently Asked Questions:

Q - How does the Heated Mouse work?

A - The Heated Mouse gets its heat from a carbon fiber heating element inside the mouse housing.  It is a low 5V USB connection safe for people and the computer.

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Q - Are the fabric item washable?

A - Yes.  The Heated Mouse fabric items are hand washable and air-dryable.  Please make sure items are completely dry prior to using them.  Do Not wash the cords or connections.

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Q - Do the heated computer gadgets have an On/Off switch.

A - Yes.  Each Heated Mouse product has its own way to turn the product on and disconnect the heat when not needed.  The products can be used with or without heat.

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Q - Do you offer Free Shipping?

A - Yes.  The Heated Mouse provides USA free deliveries using ground delivery methods.  If you require a faster delivery, please select it from the drop down menu when making the purchase.

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Q - Do you offer a warranty?

A - Yes.  The Heated Mouse product warranty is available for $14 (USA) $28 (Int'l).  The warranty covers a complete replacement for one year.  Please contact us immediately if you have a question or concern about the warranty replacement program.

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Q - Do you sell wholesale?

A - Yes.  The Heated Mouse provides very low pricing for resellers.  Please Contact Us when you are ready to resell the Heated Mouse products.

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Q - Why is infrared heat good?

A - Infrared heat is good because the infrared rays heat the object and not the air around it.  This makes infrared heat deep penetrating heat to soothe aching muscles.  Infrared heat penetrates deeply through the skins layers.

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If you have a question, please Contact Us!